Getting started 5

• How do I get LiSTNR
• Why are there ads on LiSTNR
• Is LiSTNR free to use?
• Why do I need to create an account?
• What is LiSTNR?

Using LiSTNR 30

• How to clear your cache on an iOS device
• How to clear your cache
• How to clear your cache on an Android device
• How to clear your cache on your browser
• How do I toggle between light & dark mode on the app?
• Why does the stream cut out when my phone is locked or the screen is switched to idle? (Android devices only)
• How do I minimise my data usage usage on the LiSTNR app?
• Why are Triple M and Hit now on LiSTNR only?
• How do I find my local stations?
• Can I share shows and podcasts with friends and family from the LiSTNR app?
• What song did I just hear on the radio?
• Why can't I find the show or podcast I'm looking for on the LiSTNR?
• How do I set the sleep timer on the LiSTNR app?
• How do I delete downloaded episodes in LiSTNR App?
• 5 tips to get the most from LiSTNR
• Can I keep listening to the LiSTNR app if I close it and open anther app?
• How do I download episodes in the LiSTNR app?
• How do I search for a show, genre or station?
• How do I sort the order of playback?
• How do I view all LiSTNR categories?

See all 30 articles

Where to Listen 6

• How do I access my stations on my smart speaker?
• Why can't I listen to my station on my smart speaker?
• How can I use LiSTNR in my car?
• Which devices can I get LiSTNR on?
• How do I Chromecast LiSTNR from my smartphone?
• How do I use the LiSTNR app on my smart TV?

Programs & Stations 4

• How soon can I listen to a live show after it has aired?
• How can I catch up on live shows?
• Can I listen to sport live on LiSTNR
• What stations are available on LiSTNR?

Account 7

• How do I change my email address?
• How do I delete my LiSTNR account?
• How do I minimise my data usage usage on the LiSTNR app?
• Can I listen from a country outside of Australia/New Zealand?
• Why haven't I received a confirmation email to validate my account?
• How do I change my password or other account details?
• What if I need additional help?

Data & Privacy 2

• How does LiSTNR protect my data?
• How is my data used?

FAQs for Triple M & Hit app users 12

• Why can't I access my Triple M or Hit app?
• I had no idea this was happening. Why haven’t you communicated this change?
• Why are you getting rid of the Triple M & Hit apps?
• Where will I find the Triple M or Hit shows I want to listen to on LiSTNR?
• Will all Triple M & Hit content be on LiSTNR?
• Why do I need to sign up/sign in to LiSTNR?
• What happens to my personal data on LiSTNR?
• When will the Triple M & Hit apps no longer be available?
• Will the Triple M or Hit apps be available on any other platform (eg. RadioApp)?
• Is LiSTNR available outside of Australia & New Zealand?
• Is LiSTNR free or do I need to pay?
• Is LiSTNR set up for the vision impaired?