Account

How to manage your account

Why haven't I received a confirmation email to validate my account?
Once you create an account with LiSTNR you need to have it validated from the email address you provided us.  If you are having trouble finding the email, ...
How do I change my password or other account details?
You can make changes to your personal details or reset your password by going to the 'Account' page. On this page you will also find settings to h...
What if I need additional help?
If you have any questions or suggestions on how we can improve LiSTNR, please select the 'Contact' form on the 'Account' page within the...
How do I change my email address?
We currently don't support email address changes within the LiSTNR app. This feature will be rolled out in the future.  In the meantime, you can creat...
Can I listen from a country outside of Australia/New Zealand?
Whilst you can’t use the LiSTNR app ouside Australia or New Zealand you will be able to use play.listnr.com to consume content overseas.
How do I delete my LiSTNR account?
You can delete your LiSTNR account via your account settings in the app. When you delete your account, all associated data will be removed from our database...
How do I minimise my data usage usage on the LiSTNR app?
To use less of your data we recommend: Downloading epsiodes of shows you would like to listen to while using WiFi In your profile settings you can set pe...