FAQs for Triple M & Hit app users

Were you using the Triple M & Hit apps? We're here to help.

Why can't I access my Triple M or Hit app?
All of the content that was available on the Triple M and Hit Network apps has now moved across to the LiSTNR app. You’ll still be able to access all your f...
I had no idea this was happening. Why haven’t you communicated this change?
Over the past year, you may have seen or heard us talking about LiSTNR through our radio programs on air, or through promotional material via the Triple M a...
Why are you getting rid of the Triple M & Hit apps?
We have created the LiSTNR app so that our Triple M and Hit audiences can access everything in one place, including all the content from the Triple M and Hi...
Where will I find the Triple M or Hit shows I want to listen to on LiSTNR?
The best way to easily find all your favourite stations and shows is to select them during the sign-up/onboarding process on LiSTNR. Alternatively, if you d...
Will all Triple M & Hit content be on LiSTNR?
Yes, all the Triple M and Hit content from around Australia is available on the LiSTNR app. Plus, some additional exclusive content that you won’t find anyw...
Why do I need to sign up/sign in to LiSTNR?
LiSTNR requires you to create an account to provide a personalised listening experience and to communicate with you (only when we need to). We ask you to se...
What happens to my personal data on LiSTNR?
We are committed to protecting your personal information and meeting the standards set out in the Privacy Act including the Australian Privacy Principles. T...
When will the Triple M & Hit apps no longer be available?
The Triple M app will no longer be available from September 20. The Hit app, including standalone 2DayFM and Fox FM apps, will no longer be available from ...
Will the Triple M or Hit apps be available on any other platform (eg. RadioApp)?
The only place to stream all radio stations available on LiSTNR is the LiSTNR app (for mobile users) and the LiSTNR Web Player (for desktop users). Links t...
Is LiSTNR available outside of Australia & New Zealand?
The LiSTNR app is currently only available to listeners in Australia and New Zealand.
Is LiSTNR free or do I need to pay?
LiSTNR is a completely free app, so you can continue to listen to all Hit and Triple M's content in one place and discover more music, podcasts, local ...
Is LiSTNR set up for the vision impaired?
LiSTNR has the ability to navigate using audio output throughout most of the app for the vision impaired.