Sometimes the stream might stop playing, and there could be a few reasons why. Here are some tips to help you sort it out:
- Switch to Mobile Data Temporarily
- Turn off Wi-Fi and use mobile data to check if the streaming issue persists. If the stream stabilizes, the problem may be with your Wi-Fi connection.
- Update the LiSTNR App
- Ensure that you have the latest version of the LiSTNR app installed. Updates often include bug fixes and performance improvements.
- Clear the App Cache
- Go to Settings > Apps > LiSTNR > Storage > Clear Cache. This can resolve issues caused by corrupted temporary data.
- Adjust Battery Optimization Settings
- Android’s battery optimization can restrict background activities, affecting streaming apps. To adjust:
- Settings > Battery and device care > Battery > Background usage limits > Never sleeping apps > Add LiSTNR.
- Settings > Apps > LiSTNR > Battery > Select Optimized or Unrestricted.
- Settings > Battery and device care > Battery > More battery settings > Turn off Adaptive battery.
- Settings > Battery and device care > Battery > Turn off Power saving mode.
- Android’s battery optimization can restrict background activities, affecting streaming apps. To adjust:
- Uninstall and Reinstall the LiSTNR App
- If issues persist, uninstall the app and then reinstall it from the Google Play Store. This can resolve problems caused by corrupted data or incomplete updates.
- Contact LiSTNR Support
- If none of the above steps resolve the issue, feel free to reach out to us through our contact form and tell us the following info:
- Which phone or device are you using?
- What is the OS version of your device?
- Which version of the app are you using?
- Was the app running on mobile data or Wi-Fi? Do you notice any difference between Wi-Fi and mobile data?
- Were any other apps running in the background while using LiSTNR?
- Which show, station, or podcast were you listening to?
- How did you navigate to the specific page? (This will help us reproduce the issue on our end.)
- Does the error occur consistently?
- If none of the above steps resolve the issue, feel free to reach out to us through our contact form and tell us the following info:
